Welcome to the Member’s Blog
Root Cause Analysis
The Power of “Why?” Root cause analysis takes skills in listening and curiosity. Asking “why?” 5 times is a proven technique for obtaining the true causation.
Incentive Programs
Incentive programs are a great way to kick-start your retail loss prevention program and helps establish transparency.
Checking Customer Purchase/Bag/Parcel
Checking a customer’s bag may seem like a great deterrent to shoplifting, but there are many legal implications that a retailer should consider before adopting this approach.
E Fencing
You may be the victim of organized crime and not even know it. E-Fencing has made it easy for the bandits to re-sell stolen goods.
Sales Up – Profit Down – Let’s Close Stores!
The formula associated with profit loss on sales growth is obviously not a healthy state, yet some major retailers over time have accepted the risk and forced to close stores.
Background Checks
Staying ahead of the game in terms of retail losses caused by crime takes a team. Like any great coach the right players need to be on your team. Use this 3 step approach to build the right team.
Crime Prevention Through Environmental Design
Crime Prevention through Environmental Design ensures your project is built to withstand the negative effects caused by nefarious actors.
Business Continuity Planning
Crisis, what Crisis? When disaster strikes, a well thought through plan ensures that a business can respond to and recover from the event in order to continue to provide products and services to their customers.
Shrinkage Is The Result
Shrinkage is the result discovered when a physical count verified against the book value of inventory indicates a loss. It is the report card, but the contributing factor must be addressed.
The Cost Of Counterfeit
The internet made it possible for the counterfeiters to create their own version of omnichannel. They no longer have to sell knock-offs in dark alleys. Branded ware sold at a fraction of the price from other countries can now be shipped right to the customer’s door. But buyer beware.
Tracking In-Store Theft
One of the most common frustrations expressed by small business owners is that they do not feel equipped to handle the amount of theft they are experiencing. Criminals leave tracks, tracks are valuable to the small business owner.
Trespass Practice
The Bottom Line is this; In areas where you can trespass a customer, you need to be able to state the reason why you are taking the decision. Do not randomly restrict, and do not restrict based on protected classes.
Your Bottom Line
Want to improve your bottom line without the effort of growing the top line? It takes some discipline but I’ll tell you how you might be able to do it.
Where Should The Loss Prevention Department Report Into?
Loss Prevention reporting into the CFO of an organization ensures objectivity and places the control function that LP represents in the area of responsibility that is mandated to ensure adequate controls protect the business. It just makes sense.
Transparency Rocks!
The most common finding when investigating a major corporate fiasco is the fact that people knew about the situation long before it spiraled out of control. Transparency ensures those issues surface.
