Retail Loss Prevention Mastery

Welcome to Bottom Line Matters™.

This website will provide you with useful tips and tools to help you reduce or eliminate the unnecessary expenses related to retail theft, fraud, and administrative errors.

Knowledge = Profit. That’s The Bottom Line!

Retail Mastery & the SIX Pillars of Profit

MONEY MATTERS

Money Matters for Retailers

Solutions to protect your hard earned Bottom Line!

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PEOPLE MATTERS

The Right Team & Your Bottom Line

The difference between success and failure is people.

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CRIME MATTERS

The Reality of Crime in Retail

The bandits want what you have – goods, cash, and a POS system.

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LEGAL MATTERS

Protect Yourself From Liability

Stay out of harm’s way by understanding your obligations.

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PROCESS MATTERS

In All Areas of Retail

Strict adherence to standard operating practice leaves no room for costly error.

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TECH TALK

Governance

Everyday language to demystify the complexity of security technology.

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Latest Retail News

Communicate

Great communication is not one sided, it takes effort on the sender’s part, and must be welcomed by the receiver. Don’t assume your message is getting through just because you are giving direction. You may find the reason the person failed to execute is that they failed to understand.

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Workshop – Dealing with Aggression

Violence in the workplace training requires more than just laying down the law of the land. Giving your staff the skill set to identify aggressive behaviour and respond appropriately can avoid costly confrontation and keep everyone out of harm’s way. This workshop is a must for serious plans.

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Bottom Line Matters • 35 Years In Retail

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