From The Blog

Little Black Book of Scams

The Competition Bureau of Canada publishes material in order to help small business owners and consumers from falling victim to the criminal element that preys on their good nature. Stay abreast of their latest scams by downloading the Little Black Book of Scams.

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Communicate

Great communication is not one sided, it takes effort on the sender’s part, and must be welcomed by the receiver. Don’t assume your message is getting through just because you are giving direction. You may find the reason the person failed to execute is that they failed to understand.

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Workshop – Dealing with Aggression

Violence in the workplace training requires more than just laying down the law of the land. Giving your staff the skill set to identify aggressive behaviour and respond appropriately can avoid costly confrontation and keep everyone out of harm’s way. This workshop is a must for serious plans.

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