From The Blog

Communicate

Great communication is not one sided, it takes effort on the sender’s part, and must be welcomed by the receiver. Don’t assume your message is getting through just because you are giving direction. You may find the reason the person failed to execute is that they failed to understand.

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Workshop – Dealing with Aggression

Violence in the workplace training requires more than just laying down the law of the land. Giving your staff the skill set to identify aggressive behaviour and respond appropriately can avoid costly confrontation and keep everyone out of harm’s way. This workshop is a must for serious plans.

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Don’t Judge Talent by a Title

Don’t judge talent by a title, just as you shouldn’t judge a book by its cover. A Vice President in one company does not mean the person can be VP in another, just as you shouldn’t assume a Senior Manager cannot be a VP. The lack of standardization in retail created a gap that needs to be recognized.

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